Highly recommend. They've repaired and reconditioned several pairs of shoes for me and have always done an excellent job. They provide a detailed description of what they're able to do with older, damaged shoes so I know exactly what to expect before I spend the money. On several occasions, they've even advised against expensive repairs because they knew the end result wouldn't be worth the investment, which tells me they'd rather have repeat business than make a quick buck. It's the only shoe/leather good repair shop I use.

Jay Smith
Austin, Texas
Men's Shoe Repair

My family has taken shoes and purses here for years. They may not be the cheapest folks around, but they do the job right and are upfront about the cost (even asking if you're sure you want to repair instead of replacing in some cases). The purses we've had redyed have always turned out beautifully and the shoe repairs are solid. They may not have embraced new technology to track jobs (still need a paper slip to retrieve your shoes), but I'd rather have good work than fancy computerized sales systems.

Kelly M.
Austin, Texas
Shoe Repair & Handbag Repair

Amazing  customer service!! Would highly recommend using the location on highway 620!! Manager helped me out with getting my shoes shined last minute. Looking brand new!

Kelly O'Keefe
Austin, Texas
Shoe Shining

I have only had boot repair work done at this location. The staff was always friendly, the work was done by the promised date, and repairs were excellent.  I have had two pairs of boots resoled four-five times, several heels repaired, and a couple pairs stretched over the last 19 years.  

Shane Shepherd
Austin, Texas
Boot Repair

Needed shoe heels replaced and high heel tips redone.  The guy was really helpful when there was a number of questions on how the process works and he offered some helpful additional services.  Dropped off on Saturday and was done by Tuesday and the work they did yielded shoes that looked and felt new.

Peter Gregg
Austin, Texas
Heel Repairs

5 star service. I was truly impressed. I never thought that the ratings on the internet were true, but in this case, I have to admit that Emilio was fantastic. I have never had a pair of shoes repaired, and when I explained this he was kind enough to explain what would happen, how long it would take, and threw in a free shoe shine for my first time. I will definitely drive out of my way to have him fix my shoes in the future. And, he has a great smile. Cheers.

Damaris Taylor
Austin, Texas
Shoe Repair

Excellent consistent customer service and quality work. I am an avid boot collector and Lucchese aficionado. I trust the Tarrytown branch with my high-end boots and bench made dress shoes. I've been a customer for the past 2 years and have zero complaints. Excellent owner who takes pride in his work. What more can you ask for?

Russel Pawlowski
Austin, Texas
Boot Repair

This business goes above and beyond (Bee Cave location) to provide quality work and they strive for customer satisfaction! They are always friendly and very reasonably priced.

Jennifer Selman
Austin, Texas
Shoe Repair

Great service, staff, and workmanship. Seth is friendly, helpful, and knows his stuff. He's also very respectful of how people want to keep their favorite shoes, well, forever. Johnnie before him was a great guy, too. My brother and I have been going here for years.

Anonymous
Austin, Texas
Shoe Repair

They fixed a pair of dress shoes my dog ate. Did an amazing job for a fraction of the price of replacing them. And they came back polished, too!

Eric Hegwer
Austin, Texas
Men's Dress Shoes Repair

I have been visiting the same location for 5+ years now. Joe the manager is always there with a big smile and remembers me even if it has been months since I was there last. They always do an amazing job and always finish when they say. Quality and Customer Service is AWESOME! If I need any shoe repair, whether it is a broken zipper, scuffed toe or something else I will take all my shoe repair in Austin to the Shoe Hospital on Burnet.

Crystal Eckel
Austin, Texas
Women's Shoe Repair

I had a pair of dress shoes resoled here about a month ago. They were ready for pick-up on the date promised, and the craftsmanship was great. No complaints.

Aris Oglesby
Austin, Texas
Shoe Resoling

This review is for Jason and since he works there, the entire company benefits from his exemplary customer service.

Reasonable. Honest. Veteran-friendly. 100 percent no-nonsense character.

I drove up to inquire and he immediately deducted a 10% discount after he saw my TX Disabled Veteran plate. Great work resoling my Australia-made Blundstone 500 boots by substituting Vibram Gumlite soles in lieu of the original-but-globally-sourced-thus-P.O.S. thermo polyurethane and now the boots are waaay better than new! And - he stitched them as opposed to the simply glued-on originals so the next time, a resole will be faster and at nearly half the cost on the SAME pair.

So now, my beloved "Blunnies" are an amalgamation of the best of two countries and is sure to last far longer than the manufacturer intended. On top of it all, I found my Go-To boot repair guy - to boot, LOL!

Way to go, Jason!

Leo Macaraeg
Austin, Texas
Boot Repair

Received great service for my belt today, quick too.  Most definitely would go back for other needed repairs. 

Wayne Ruark
Austin, Texas
Belt Repair

Amazing customer service AND craftsmanship every time. I invest in a lot of high-end designer bags and shoes (Christian Louboutin, Valentino, Celine, etc) and everything I've taken here has been very carefully handled and repaired.

Dustin is amazing to work with and his knowledge of designer goods and the appropriate care for them may even exceed my own! (And as I'm a shopaholic that would really be saying something ;)). It's so great to have some place I can trust to take my goods and extend the life of such expensive investments!!!

Avra Lazear
Austin, Texas
Designer Handbag Repair & Women's Shoe Repair